When your test facility is down, it can be frustrating waiting for the right resources to arrive so you can address the problem. In the dynamic world of engine testing, maintaining peak facility performance is paramount. With the right support partner, you can maximize your facility uptime.
Aftermarket and Service
Why choose MDS as your Aftermarket partner?
With MDS as your support partner, either with an onsite field service representative or through a comprehensive suite of support services, you’ll have the knowledge, expertise, and commitment to avoid costly delays and downtime.
Leveraging our 40 years of industry-leading experience, you’ll have access to knowledgeable system experts and support resources to ensure your systems are operating at peak efficiency and your tests are completed on time. You’ll also maintain high uptime and benefit fully from your investment in our calibration, preventive maintenance, spares management, and training packages. If an issue does arise in your test cell, we can respond promptly with our 24-hour hotline and global presence.
“Our aftermarket team is laser focused on our customers, providing industry-leading support services to ensure we continue to earn their trust and the privilege of being their supplier.”
– Jose Mosquera, Director of Aftermarket Services
Our Key Aftermarket Offerings and Services include:
Maintenance
We offer regular inspections and scheduled preventive Maintenance Services to ensure system longevity and minimal downtime of your OEM, third-party, and MDS-provided equipment. Additionally, we offer unscheduled maintenance for any unforeseen difficulties that may arise with your facilities or test systems.
Troubleshooting
We deliver detailed troubleshooting procedures and recommendations that will resolve any problems you may encounter with your system.
Calibration
We not only provide calibration at commissioning, but we also deliver onsite or off-site scheduled calibration services for all your facilities and test systems. All standards used as the basis for calibration are supported by objective evidence for traceability to national or international standards.
Spares Management
We offer complete management of strategic spare parts—a service that will reduce your cell downtime without the need to invest in a large spares inventory.
Field Services Representatives
To maximize efficiency, our field service representative(s) can reside at your site for the duration of a given project or at any time during your test cell life cycle supporting your operational teams—you’ll have the knowledge and expertise on hand when you need it. Our site representative will serve as your primary contact for all technical matters related to the facility and data acquisition system, including on-site technical assistance, training, and coordination with MDS. We will work with you to develop a tailored scope of services and deployment duration to suit your needs.
Facility Operation and Management
MDS operates and manages GLACIER, a specialist R&D facility owned by joint venture partners Rolls-Royce and Pratt & Whitney. The facility consistently ranks as a top performer in both Rolls-Royce and Pratt & Whitney test networks. Our operational model is based on operational efficiency, facility uptime, and HS&E. Please contact us if you are interested in evaluating the benefits an MDS operation or management service can offer your organization.
Between our Canada, UK and European locations, MDS offers worldwide 24/7 Hotline support.
MDS: A Partner You Can Rely On
At MDS, we pride ourselves on delivering world-class aftermarket services that enhance operational efficiency and provide peace of mind. Our support team is made up of industry professionals ready to step in at a moment’s notice.
Here’s how our support stands out:
Cost Certainty: Our continuous upgrade model ensures that clients avoid sudden, hefty expenses for obsolescence management. This approach spreads costs predictably over time.
Labour Efficiency: MDS provides a skilled workforce that eliminates the need for internal training, reducing labor costs while maintaining readiness for operational surges.
Guaranteed Availability: With 24/7 access to MDS’s global support network, customers benefit from immediate diagnostics, remote support, and rapid-response regional teams.
Specialized Focus: Engine testing is our core business. With over 200 dedicated professionals, we handle the intricacies of test facilities so you can focus on what you do best.
Partner with MDS Today
Maximize your engine test facility’s potential with MDS’s aftermarket services. With our expertise, innovative solutions, and unwavering support, we’ll help you achieve operational excellence. Contact MDS today to learn more about how we can support your unique needs.
The Power of Precision
